Refund Policy

*Refund Policy*

This Refund Policy forms part of the Terms of Service of Plug Social Vault. By placing an order on our platform, you agree to the terms outlined below.

*General Policy*

Due to the digital nature of our services, all sales are final once an order has been submitted and processing has begun. Services are delivered electronically and cannot be returned. Refunds are not guaranteed and are issued solely at the discretion of Plug Social Vault, in accordance with this policy.

*Eligible Refund Cases*

A refund or service adjustment may be considered only if:

• 1. The service was not delivered due to a verified technical error on our platform.
• 2. ⁠An order was marked as completed but was not delivered as described.
• 3. ⁠The service failed to start within the stated delivery timeframe without prior notice or explanation.

Where approved, refunds may be issued as:

• 1. Platform credit, or
• 2. A return to the original payment method (where applicable)

*Non-Refundable Cases*

Refunds will not be issued for:

• 1. Successfully delivered services.
• 2. ⁠Delays caused by third-party platforms, service providers, or external systems.
• 3. ⁠User errors, including incorrect usernames, links, or order details. Account suspensions, restrictions, or bans imposed by third-party platforms.
• 4. Changes in platform algorithms, drops, or performance variations.
• 5. ⁠Change of mind after placing an order.

*Service Adjustments*/h3>

In place of a refund, Plug Social Vault may offer:

• 1. Partial or full service re-delivery
• 2. Service replacement Platform credit
• 3. These options are provided to resolve issues fairly while maintaining service continuity.

*Reseller & Bulk Orders*

All reseller, bulk, and discounted orders are subject to the same refund conditions.

Due to reduced pricing and high-volume delivery, reseller orders are generally non-refundable once processing begins.

*Chargeback & Payment Disputes*

Unauthorized chargebacks or payment disputes are strictly prohibited.

By using Plug Social Vault, you agree that:

• 1. You will contact our support team first to resolve any payment or service issues.
• 2. Filing a chargeback without first attempting resolution may result in account suspension or permanent termination.
• 3. Any chargeback filed after successful service delivery will be considered fraudulent activity.
• 4. Users who file chargebacks for delivered services forfeit access to the platform and any remaining account balance.

Plug Social Vault reserves the right to provide transaction records, delivery logs, and communication history to payment processors in response to chargeback investigations.

*Refund Request Process*

To request a refund or review:

• 1. Contact support within 24–48 hours of the issue.
• 2. ⁠Provide the order ID and clear details of the concern.
• 3. ⁠Allow adequate time for review and resolution.

Requests submitted outside this timeframe may not be considered.

*Policy Modifications*

Plug Social Vault reserves the right to modify this Refund Policy at any time. Updates take effect immediately upon publication. Continued use of the platform constitutes acceptance of the revised policy.